Privacy Policy

1. Introduction

MessengInfo ("we", "our", "Service") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our company verification platform.

Beta Notice: The Service is currently in beta and may use mock, test, or incomplete data. Information returned by the Service is provided for informational purposes only and is not guaranteed to be accurate, complete, or up to date. Always verify critical information independently and review our Terms of Service and Data Sources & Disclaimer for additional limitations.

Transportation / logistics notice: Any future logistics or carrier-related features will rely on open or otherwise permitted registries (for example, federal safety databases such as FMCSA/SAFER) and business-appropriate sources. We do not currently ingest or expose state DMV driver records or other “motor vehicle records” regulated under the Driver's Privacy Protection Act (DPPA), and we do not provide official MVRs or driver history reports.

2. Information We Collect

We collect minimal information necessary to provide the Service:

2.1. Account Information

• Email address (for account identification)
• User ID and authentication credentials
• Account creation date and activity timestamps

2.2. Usage Information

• Company verification queries (EIN or company name)
• Transaction history and credit balance
• API usage logs and request timestamps
• Error logs and performance metrics

2.3. Technical Information

• IP address (for security and rate limiting)
• Browser type and device information
• Request headers and API endpoints accessed

2.4. External Data Sources

To provide company and (in the future) logistics-related information, we may query external data sources such as public business registries, open government datasets, and federal safety databases (for example, FMCSA and related systems). For each report or export (including downloadable PDFs when available), we aim to include:

• A description of the primary data sources used (for example, "FMCSA carrier snapshot as of <date>")
• An "as of" timestamp indicating when the underlying data was last refreshed or retrieved

These source labels and timestamps are provided for transparency only and do not convert the report into an official DMV, MVR, or other regulated record.

3. How We Use Information

We use collected information for the following purposes:

• To provide and maintain the Service
• To process company verification requests
• To manage credit balances and billing
• To detect and prevent fraud or abuse
• To ensure security and rate limiting
• To improve the Service and diagnose technical issues
• To comply with legal obligations

4. Information Sharing

We do NOT sell or rent your personal information to third parties. We may share information only in the following circumstances:

4.1. Service Providers

We may share information with trusted service providers who assist in operating the Service, such as:

• Payment processors (Stripe) for billing transactions
• Cloud hosting providers for infrastructure
• Analytics services for performance monitoring

All service providers are bound by confidentiality agreements and may only use information to provide services to us.

4.2. Legal Requirements

We may disclose information if required by law, court order, or governmental authority, or to:

• Comply with legal processes
• Protect our rights, property, or safety
• Prevent fraud or security threats
• Respond to emergencies

4.3. Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred to the acquiring entity.

5. Data Retention

We retain your information for as long as necessary to provide the Service and comply with legal obligations. Account information and transaction logs are retained for:

• Active accounts: Until account deletion or closure
• Inactive accounts: Up to 1 year after last activity
• Transaction records: As required by accounting and tax laws
• Security logs: Up to 90 days for fraud prevention

6. Data Security

We implement reasonable security measures to protect your information:

• Encryption of sensitive data in transit (HTTPS/TLS)
• Secure storage of authentication credentials
• API secrets stored in environment variables, never in code
• Limited access to data on a need-to-know basis
• Regular security audits and vulnerability assessments

Note: No method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Request export of your data in a portable format
• Objection: Object to certain processing of your information

To exercise these rights, please contact us at privacy@messenginfo.com. We will respond within 30 days.

8. Cookies and Tracking

We may use cookies and similar technologies to:

• Maintain session state and authentication
• Analyze Service usage and performance
• Implement rate limiting and security measures

You can control cookies through your browser settings. Disabling cookies may affect Service functionality.

9. Third-Party Services

The Service may integrate with third-party services (e.g., Stripe for payments, OpenAI for AI features). These services have their own privacy policies. We encourage you to review their policies:

• Stripe Privacy Policy
• OpenAI Privacy Policy

10. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect information from children. If we become aware that we have collected information from a child, we will delete it promptly.

11. International Transfers

Your information may be processed and stored in jurisdictions outside your country of residence. By using the Service, you consent to the transfer of your information to these jurisdictions. We ensure appropriate safeguards are in place for such transfers.

12. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the Service or via email. Continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

13. Contact Information

For questions about this Privacy Policy or to exercise your privacy rights, please contact us: